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People Operations Lead

  • Remote
    • Bogota, Distrito Capital de Bogotá, Colombia
    • Sao Paolo, São Paulo, Brazil
    • Buenos Aires, Ciudad Autónoma de Buenos Aires, Argentina
    • Tegucigalpa, La Paz, Honduras
    +3 more
  • Human resources

Job description

Role Summary:
We are seeking a dedicated People Operations Specialist to support leadership with HR analytics, process optimization, and training across multicultural teams. The ideal candidate is detail-oriented, skilled in stakeholder management, and experienced in global HR processes. They will bring strong problem-solving and analytical skills to improve operations and ensure exceptional service delivery.

Key Responsibilities:

  • Collaborate with leadership to develop and maintain HR reporting and KPIs.

  • Facilitate training sessions, including Design Thinking workshops, for diverse teams.

  • Manage confidential employee records and maintain CRM databases.

  • Detect and implement process improvements, with a focus on cost-saving measures.

  • Lead global projects related to automation, reporting, and compliance.

  • Support recruitment efforts by leveraging psychological insights during interviews.

  • Conduct regular audits to ensure data consistency and compliance.

Qualifications:

  • Bachelor's degree in Psychology or a related field.

  • Proven experience in HR coordination, multicultural training, and process optimization.

  • Strong analytical skills with proficiency in Microsoft Office (Excel, VBA).

  • Experience facilitating workshops, such as Design Thinking.

  • Excellent communication and interpersonal skills.

  • Fluent in English (C1 level) and assertive communication skills.

Preferred Skills:

  • Familiarity with tools like case management systems and CRMs.

  • Demonstrated ability to develop cost-saving initiatives and optimize workflows.

  • Experience working in a global or remote environment.

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